Worst customer service I’ve ever had. Rude employees and owner.

Russ knows his stuff... Waiting for response to an email.

nice guys.very professional gives you a lot of options. I love the store want to buy everything. definitely recommend to other people.

We had Tomas out to do a clean and check on our direct vent fireplace. He was very kind, friendly, and respectful. He clearly knows what he is doing and did a great job. I would not hesitate to use them again, or recommend Tomas and A Cozy Fireplace.

They really did a fantastic job. I had an old prefab fireplace from the mid '80s that probably should have been replaced 10 years ago. What I have now is the focal point of the house. A new cozy warm room, for what I thought was a very reasonable price. Their crew was super friendly and very professional. Simply the best stone work. Made everything right - no more drafts. I wouldn't think twice to have them do other work on my house if I could! I've had it installed for a few months now, still super happy with the job they did. We talk about it every time we light it up.